Help · Support

Support.

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Subscriptions & purchases
How does the 3-day free trial work? +
Start the Yearly plan and you won't be charged for 3 days. Cancel anytime before the trial ends at Settings → Apple ID → Subscriptions → Margin and you won't be billed.
What's the difference between Yearly and Lifetime? +
Yearly renews annually at $19.99 until you cancel. Lifetime is a one-time payment of $49.99 — pay once, keep access forever including all future templates. If you plan to use Margin for more than ~2.5 years, Lifetime works out cheaper.
I switched to a new iPhone. How do I restore my purchase? +
Open Margin → Settings → "Restore Purchases." Sign in with the same Apple ID you used to purchase and everything restores instantly. Works for Lifetime and active subscriptions.
How do I cancel my subscription? +
Go to Settings → Apple ID → Subscriptions → Margin → Cancel Subscription. You keep Pro access until the end of the billing period. We can't cancel subscriptions on our end — Apple manages all billing.
How do I manage my subscription? +
All subscription management (upgrade, downgrade, cancel, billing history) happens in iOS: Settings → Apple ID → Subscriptions.
Using Margin
How do I set a wallpaper after exporting? +
iOS 17 and 18: Open the Photos app → tap your exported wallpaper → tap the share icon → "Use as Wallpaper." Or go to Settings → Wallpaper → Add New Wallpaper → Photos, and select the image.

The wallpaper is exported at the exact resolution of your iPhone's screen, so it will fit perfectly without cropping.
My widget isn't refreshing. +
iOS controls when widgets refresh — this is a system limitation, not a Margin bug. To force a refresh: long-press the widget on your home screen → Edit Widget → tap done. If it still doesn't update, remove the widget and re-add it.
Depth wallpaper isn't working on my lock screen. +
Depth effect requires iOS 17+ and a photo that iOS can detect as having a clear subject. Make sure "Depth Effect" is turned on in Margin's export settings. When setting the wallpaper, make sure "Depth Effect" is also enabled in the wallpaper preview screen (tap the ellipsis ••• button).
Time-of-day switching isn't changing my wallpaper. +
Time-of-day works via local notifications that remind you to switch, combined with Shortcuts automation. Make sure Margin has notification permission enabled: Settings → Margin → Notifications → Allow. If you've set up the automation, also check that the Shortcuts app has permission to run without asking.
How do I switch the app language? +
Margin follows your device language. To switch: Settings → General → Language & Region → iPhone Language. Margin supports English, 中文 (Simplified), and 日本語.
Data & privacy
Where are my photos and projects stored? +
Everything is stored locally in Margin's private app sandbox on your device. Photos you import are not copied — Margin reads them in place from your Photos library. Projects you save live only on your device.
How do I back up my projects? +
Enable "Back up to iCloud" in Margin's Settings. This saves your projects and preferences to your personal iCloud Drive — not our servers. We have no access to it.
Where is the iCloud backup toggle? +
Inside Margin: tap the settings icon → Storage → "Back up to iCloud." This only appears if you're signed into iCloud on your device.
What happens if I delete the app? +
Local projects and settings are deleted with the app. Exported wallpapers already in your Photos library are not affected. If you had iCloud backup enabled, your projects remain in iCloud and will restore when you reinstall Margin and sign in with the same Apple ID.
Refunds
Need a refund?
All refund requests go through Apple directly — we don't process payments. Visit reportaproblem.apple.com, find the Margin charge, and request a refund. Apple typically processes these within a few days.